From Aurora to PlanetScale: Intercom's Database Evolution
Screaming in the Cloud · Sep 2025
Reducing On-Call Engineer Burnout with a Volunteer Management Infrastructure
Adventures in DevOps · Jul 2022
How Intercom creates a great on-call experience for devs
DX Podcast · 2022
Improving Oncall Support with Meaningful Alarms
Maintainable.fm · Mar 2021
Scaling your Startup
Serverless Chats, Ep 119
Engineer Chats
Intercom Podcast (host)